Solution Evaluation

The Business Analysis Core Concept Model™ (BACCM™) describes the relationships among the six core concepts. The following table describes the usage and application of each of the core concepts within the context of Solution Evaluation.

Table 8.0.1: : The Core Concept Model in Solution Evaluation

Core Concept During Business Analysis Planning and Monitoring, business analysts…
Change: the act of transformation in response to a need. recommend a change to either a solution or the enterprise in order to realize the potential value of a solution.
Need: a problem or opportunity to be addressed. evaluate how a solution or solution component is fulfilling the need.
Solution: a specific way of satisfying one or more needs in a context. assess the performance of the solution, examine if it is delivering the potential value, and analyze why value may not be realized by the solution or solution component.
Stakeholder: a group or individual with a relationship to the change, the need, or the solution. elicit information from the stakeholders about solution performance and value delivery.
Value: the worth, importance, or usefulness of something to a stakeholder within a context. determine if the solution is delivering the potential value and examine why value may not be being realized.
Context: the circumstances that influence, are influenced by, and provide understanding of the change. consider the context in determining solution performance measures and any limitations within the context that may prohibit value from being realized.

P+M     E+C     SA     RA+DD     RLCM     SE

The Solution Evaluation knowledge area includes the following tasks:

  1. Measure Solution Performance: determines the most appropriate way to assess the performance of a solution, including how it aligns with enterprise goals and objectives, and performs the assessment.
  2. Analyze Performance Measures: examines information regarding the performance of a solution in order to understand the value it delivers to the enterprise and to stakeholders, and determines whether it is meeting current business needs.
  3. Assess Solution Limitations: investigates issues within the scope of a solution that may prevent it from meeting current business needs.
  4. Assess Enterprise Limitations: investigates issues outside the scope of a solution that may be preventing the enterprise from realizing the full value that a solution is capable of providing.
  5. Recommend Actions to Increase Solution Value: identifies and defines actions the enterprise can take to increase the value that can be delivered by a solution.

P+M     E+C     SA     RA+DD     RLCM     SE

Chapter 8: Solution Evaluation   pg. 166